Help Getting started

How it works

What is free at the start, and do I need a card?

While the launch offer runs, to 1 January 2027, every new host gets 3 months free. No card is asked for at signup and nothing is due that day. Add a card before the free months end to stay live — if there is no card when they run out, Stripe cancels the subscription. Cancel before the first charge and you pay nothing at all.

Checkout happens at the last step of the wizard so your guidebook belongs to an account from the start. That does not mean paying anything.

What the free period is

The card

Nothing is due on the day you sign up, so Stripe's checkout does not ask for a card at all. Add one before your free months end and everything carries on. If the free period ends with no card on file, Stripe cancels the subscription rather than charging you. If you add a card later from your dashboard, that form does ask for it, because that is the point of it.

What it costs afterwards

What is not inside the free months

Optional extras are their own subscriptions and bill from the day you add them: AI reply packs (from £2 a month), What's On local events (£2 per property a month), Guest list and discount code (£1 per property a month) and SMS bundles (from £4 a month). Your first 20 guest concierge replies are free to try.

If your bill does not look like this

Reply to any email from QuietStay before you cancel anything — a person can look at your account with you.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.