Help Plans & billing

When it goes wrong

"The listing name doesn't match this property" when I verify Offer2Stay

Verification compares the Offer2Stay listing with the property in QuietStay, so the names have to overlap and the bedroom counts have to agree. Rename the property in QuietStay to match the listing, or fix the bedroom count, then press Verify again. You have 5 attempts a day per account.

Every verification message tells you exactly what failed. Here is what each one means and what fixes it.

The messages

What to do

Fix the one thing the message names, then press Verify again on the same row. Nothing else needs re-doing, and your subscription is untouched while you sort it out.

If it still will not verify

Reply to any email from QuietStay with the listing link and the property name. It reaches a person, and we can verify it by hand.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.