Import photos & room details sits in the editor under Cover, photos & colours. You paste the property's Airbnb or Offer2Stay link, press Import, and we open that page there and then to read its photos and room-by-room details.
What each message means
- We couldn't read photos or rooms from that listing (it may be paused or region-locked). The page loaded but held nothing we recognise as a property. A snoozed, paused or unavailable listing usually reads as empty.
- Use a full Airbnb or Offer2Stay listing link. The link is not a single property page.
- The Airbnb importer couldn't fetch that listing right now — this is on our side, not your link. Our importer is struggling, not your listing. Wait and press Import again.
- Offer2Stay listings load their details in the browser, so we can't read them automatically yet. Use the Airbnb link for that property instead.
What to do
- Open the link in your own browser, signed out, and check it shows the property publicly rather than a login or an "unavailable" page.
- If the listing is paused or snoozed, make it live again, then press Import.
- If it stays unreadable, add the rooms and photos by hand. Import only replaces the room list under The house and the photos, so nothing else is waiting on it.
- If you want the whole guidebook rebuilt rather than photos and rooms, open Need more than photos and rooms? Rebuild the whole guidebook from a listing (with a preview first) in the same panel — that one shows you a preview before it changes anything.
If it still will not import
A failed import changes nothing at all, so there is no mess to undo. Reply to any email from QuietStay with the listing link and we will look at why it will not read.