Help Account & settings

Setting it up

How do I download my guest list and guest notes?

Open Settings, then Data export, and select Returning guests or Guest notes. Each downloads a CSV to your computer straight away, which opens in Excel, Numbers or Google Sheets. A button is greyed out when there is nothing of that kind to export yet.

Your guest data is yours. Two downloads, no waiting and no request to make.

Download them

  1. Open Settings, then Data export.
  2. Select Returning guests to get quietstay-contacts.csv — name, email, phone, property, tags, notes and the date each was added.
  3. Select Guest notes to get quietstay-feedback.csv — property, guest, email, note, stay dates and date.

The number beside each button is how many rows you will get. A button with nothing behind it is greyed out.

A filtered list instead

The Guests screen has its own Export CSV button, which exports what you are currently looking at. Filter by a tag first and the download is named after that tag.

When to do this

What you may do with it

These are your guests' details, and you are responsible for them. Only market to people who agreed to hear from you, and delete a guest's details if they ask you to.

If a download does nothing

Some browsers block a file that starts without a click of their own; try again, and check the browser's downloads bar. If the file arrives empty, reply to any email from QuietStay and it reaches a person.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.