Help Account & settings

Setting it up

How do I add my co-host or cleaner to my account?

Open Settings, then Team members. Choose a role, then either enter their email address so we send the invite, or leave it blank and select Create invite link to send the link yourself. Seats are unlimited on every plan.

Only owners and admins see Team members. Everything below happens there.

Invite someone

  1. Open Settings, then Team members.
  2. Fill in Their name (optional) so you can tell pending invites apart.
  3. Lock to their email (optional) — an address here means only that person can accept. Leave it blank for a link anyone can use.
  4. Choose the Role: Admin, Editor or Viewer. You can only choose a role at or below your own. See What can an admin, an editor and a viewer each do?.
  5. Select the button. It reads Email their role invite when you filled in an address, and Create their role invite link when you left it blank.

The two kinds of invite

If an emailed invite cannot be sent you see Couldn't email the invite — creating a link instead, and a link is made for you.

Limits

Twenty emailed invites per account per day. Past that you see Too many invites today — try again tomorrow. Use an invite link instead, or wait.

Removing someone

Select Remove beside them. You cannot remove yourself or the owner. Removing takes away their access to this account; it does not delete their QuietStay login.

If the invite does not work

See My teammate says the invite link doesn't work, or reply to any email from QuietStay and it reaches a person.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.