Help Calendar & bookings

How it works

What is the Turnovers board, and who can see it?

Turnovers sits at the top of Calendar & bookings and shows who checks out and who arrives today across all your properties, plus the next seven days. It is built from your synced calendars, and everyone on your team, cleaners included, sees it.

The board answers the one question a changeover morning turns on: which properties need cleaning today, and who is walking in afterwards.

What is on it

Cancelled bookings never appear. If no property has a synced stay in the window, the board hides itself rather than showing an empty card.

Changeover checklists

Open Changeover checklists and write one per property, one job per line. The whole team reads them, and the first twelve lines are printed against that property on the day it is being cleaned. It saves when you click away.

Under each checklist you can Attach PDF / manual — up to six documents per property, for the full cleaning manual or an appliance guide. Anyone on the team can open them; editors can remove them with the cross.

Who can do what

Everyone on the account sees the board, the checklists and the documents. Only members with edit rights can change a checklist or attach a document; everyone else reads them.

If a turnover is missing

The board is only as current as your calendars. Press Re-sync now on that property under Connected calendars, or see A booking is missing, or its dates are out of date. If a stay is right in the calendar but wrong on the board, reply to any email from QuietStay.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.