Help Look & publishing

Setting it up

How do I get the guidebook to my guests?

Copy the link from the property's QR poster page (Share link, then Copy link), or paste a ready-written Quick reply into the Airbnb, Booking.com or WhatsApp thread. The link only works for guests once the property is published.

Publishing does not send anything to anybody. Guests get the guidebook because you hand it to them, in one of four ways.

Copy the link

Open the property's QR poster page — from the dashboard row, or Share QR/link in the editor toolbar. The Share link row holds the address, a Copy link button and Open. On the dashboard, each published property row also shows its /g/... address as a link you can open.

Paste a ready-written message

Go to Messages, then Quick replies. Pick the property and the channel — Airbnb, or Booking.com, WhatsApp & others — and each reply comes written for that channel with this property's live link and the right instruction for how your door code is unlocked. Tap to copy, paste into the thread. Only published properties appear here.

Email it from QuietStay

Messages, then Send a message now. Choose a template and the property; the link appears with a Copy link button. If the property is not published you get "Publish this property to get its live guest link" instead.

Put it on the wall

The QR poster carries the link as a code guests scan. See the article on printing the poster.

Treat the link like a door code

Guidebooks are marked so search engines do not list them, and there is nothing for a guest to sign into. That also means anyone holding the link can open it, and it may hold your WiFi password and door code. Send it to guests, not to a public page.

If a guest says the link does not work

Check the property still shows Live rather than Draft in the editor, and see the article on what a guest sees when a guidebook is not published. Otherwise reply to any email from QuietStay and it reaches a person.

Still stuck? Reply to any email from us — it reaches a person, not a form, and we answer every one.